Casting Clinic #10
Work organization

On April 5, CITNM held the tenth session of the Casting Clinic meetings, dedicated to the theme " Work organization".

The presentation and moderation of the guest speaker, Eng. Jorge Fonseca, Project Leader at Kaizen Institute Western Europe, made this session particularly dynamic and participatory.

The session began with the presentation of basic concepts, where it was emphasized that work organization involves people and actions, so it is necessary to act on these two axes in order to achieve positive results. However, a seemingly simple methodology, such as work organization, can become extremely complex when the organization, at its various levels, devotes much of its time to battling daily problems rather than addressing the source. The improvement in work organization should be developed in order to enable teams in the dynamics of improvement according to the following scheme:


One of the ways to stimulate teams is to use SMART goals:

  • Specific;
  • Measurable;
  • Attainable;
  • Relevant;
  • Limited in time (Time-bound).

This way it is possible to establish objectives, to study in detail the work to be carried out, to establish an improvement plan and to implement it, to normalize the good practices reached and to consolidate these good practices through compliance with norms. It is essential that after good practice is normalized, it is not allowed to reverse, ie it is necessary to ensure through regular audits that this good practice becomes the standard practice and that all improvement processes in the organization are carried out with this good practice as a starting point. Only then is it possible to implement a culture of continuous improvement.

At the end of the session, participants were asked to draw up a list of the aspects that they considered essential to the improvement of work organization:

  • Communication with the teams;
  • People’s Involvement in solutions;
  • Progress visualization - where I have been, where I am, where I am going;
  • Conversion of commanders into leaders;
  • Combat inertia and resistance to change.

The Casting Clinic sessions every new edition have more participants than the one before and are increasingly dynamic. Join this initiative and share your experiences in a relaxed, continuous learning and improvement environment.